Who we are
This website is operated by Find.Exchange Ltd (company number 9800939). We provide a marketplace for currency exchange. Our service enables you to compare foreign currency (cash), send & receive money (online remittance).
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
- recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- obtain information about your preferences and use of our website;
- keep track of the items stored in your shopping basket and take you through the checkout process;
- carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements; and
- target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
- make your online experience more efficient and enjoyable.
Types of cookies
The cookies we place on your device fall into the following categories:
- Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
- Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache
In addition, the cookies that we place on your device may also be:
- Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided
- Performance cookies—these cookies collect information about how you use our website, eg which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works
- Functionality cookies—these cookies allow our website to remember the choices you make (such as your username, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites
- Targeting cookies—also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
The cookies we use
The table below provides more information about the cookies we use and why:
|The cookies we use||What they do|
|Userid||We use this unique id to remember a user's interactions on our site to help us make your browsing experience better.|
|Web-session-id||This is a unique id used to remember your interactions on our site to help us make your site experience better.|
We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process).
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
How to contact us
If you wish to contact us, our Data Protection Officer, please send an email to 20 Air Street, London W1B 5AN, United Kingdom or write to 20 Air Street, London, W1B 5AN.
Changes to this policy
This policy was published on 30th September 2016 and last updated on 14th June 2018.
We may change this policy from time to time, when we do we will inform you via our platform, by email or by any other method we deem appropriate.